How do I recover my Bitnomi wallet?

You can recover your Bitnomi wallet using your 12-word recovery phrase.

Bitnomi has tested this recovery process with Cake Wallet. Support may vary between external wallets, so always use a trusted wallet and follow its recovery instructions carefully.

Your recovery phrase can provide access to your Bitcoin. Never share it with anyone.

Before you begin

Make sure you have:

• Your 12-word Bitnomi recovery phrase

• The words written in the correct order

• A trusted wallet app, such as Cake Wallet

• Access to your Bitnomi recovery bundle if you need to restore Spark wallet information

Only enter your recovery phrase into a wallet you trust and downloaded from an official source.

How do I view my recovery phrase in Bitnomi?

1. Tap More in the bottom-right corner.

2. Select Privacy and Security.

3. Select Security.

4. Select Show Recovery Phrase.

5. Read the security warning.

6. Tap Show.

7. Verify your identity using your PIN, fingerprint, or Face ID.

8. Write down the 12 words in the exact order shown.

9. Tap Hide after checking the phrase.

Your recovery phrase is hidden by default and is only revealed after successful authentication.

How do I recover my wallet using Cake Wallet?

1. Download and open Cake Wallet from an official app store.

2. Choose the option to restore or recover an existing wallet.

3. Select Bitcoin as the wallet type.

4. Choose the recovery phrase option.

5. Enter your 12 Bitnomi recovery words in the exact order shown.

6. Complete the remaining setup steps in Cake Wallet.

7. Allow the wallet time to scan the Bitcoin network and load the available balance and transaction history.

The wording and screen names in Cake Wallet may change between app versions.

What can I recover with the recovery phrase?

Your recovery phrase is the main backup for the wallets created through Bitnomi.

However, different Bitcoin networks and external wallets may handle recovery differently. An external wallet may not automatically display every balance, transaction, or network supported in Bitnomi.

In particular, recovering Spark wallet information may also require the latest recovery bundle.

What is the recovery bundle?

The recovery bundle contains encrypted recovery information used for your Spark wallet state and related recovery data.

It is separate from your 12-word recovery phrase and should also be stored securely.

How do I export my recovery bundle?

1. Tap More in the bottom-right corner.

2. Select Privacy and Security.

3. Select Security.

4. Select Recovery Bundle.

5. Tap Refresh Bundle to generate or save the latest version.

6. Tap Export.

7. Verify your identity using your PIN, fingerprint, or Face ID.

8. Save the exported bundle somewhere private and secure.

Do not share the recovery bundle publicly or store it somewhere others can access.

What should I check after recovery?

After restoring the wallet, check:

• The Bitcoin address belongs to the recovered wallet

• The expected balance appears

• The transaction history has finished loading

• You selected the correct Bitcoin wallet type

• Any required Spark recovery information has also been restored

Wallet scanning can take some time. A missing balance does not always mean the recovery phrase is incorrect.

What if the wallet does not recover correctly?

Check that:

• All 12 words are spelled correctly

• The words are entered in the correct order

• You selected Bitcoin rather than another asset

• You used the correct recovery phrase

• The wallet supports the network or wallet type you are trying to restore

• You exported and used the latest recovery bundle where required

For help with your Bitnomi recovery information, contact [email protected].

Never send your recovery phrase or recovery bundle to Bitnomi Support or anyone else.