How do I sell Bitcoin from BTC Pay?

You can sell Bitcoin from your BTC Pay wallet and receive LKR directly in the verified bank account linked to your Bitnomi account.

BTC Pay is best suited for smaller Bitcoin amounts and usually offers faster confirmation with lower network costs than BTC Vault.

Is Bitnomi a peer-to-peer marketplace?

No. Bitnomi is not a peer-to-peer marketplace.

You sell your Bitcoin directly to Bitnomi. Once the order is verified and processed, Bitnomi sends the LKR amount to your approved bank account.

You do not need to find or trade with another user.

How do I start a BTC Pay sell order?

You can start from either of these places:

• Open BTC Pay and tap Sell

• Tap Sell from the home page and select BTC Pay

If this is your first sell order, Bitnomi will show a short walkthrough. You can open it again later by tapping the help icon in the top-right corner.

How do I enter the amount?

1. Enter the amount of Bitcoin you want to sell.

2. Tap Use Max to sell the maximum amount available, if needed.

3. Review the LKR quotation and applicable fee.

The amount you sell, including the fee, must be fully covered by your BTC Pay balance.

If your balance is not enough, the app will show Available balance is insufficient, and you will not be able to continue until you reduce the amount.

What is included in the quotation?

The quotation shows:

• The amount of Bitcoin you are selling

• The current exchange rate

• The applicable fee

• The LKR amount you will receive

• Your verified bank account details

The exchange rate is valid for 30 seconds.

What happens if the quotation expires?

The timer continues while you review the order and authenticate the transaction.

If the quotation expires:

• The main action button will be disabled

• A Refresh button will appear

• The app will fetch a new exchange rate

• A new 30-second timer will begin

Review the updated LKR amount, exchange rate and fee before continuing.

If the refreshed total is higher than your available balance, reduce the amount before submitting the order.

Which bank account will receive the LKR?

The LKR payment will only be sent to the verified bank account linked to your Bitnomi account.

Review the bank details shown on the preview page before confirming the order. Contact Bitnomi Support if the displayed details are incorrect.

How do I submit the sell order?

1. Review the amount you will receive, exchange rate, fee and bank details.

2. Tap Sell.

3. Confirm the transaction using:

   • Your Bitnomi PIN, or

   • Fingerprint or Face ID, if enabled

4. After successful authentication, your order status will change to In progress.

If the quotation expires before authentication is completed, return to the previous step and refresh it before continuing.

What happens after I submit the order?

Most sell orders are usually completed within 24 hours, although the exact time may depend on verification and bank processing.

How do I track my sell order?

1. Open your transaction history.

2. Find the BTC Pay sell order.

3. Tap the transaction to open its details.

4. Select the Updates tab.

The Updates tab shows the current progress of your sell order and whether any action is required.

For a full explanation of each status and what to do if the order is delayed, see How do I track my sell order?.

What if the Bitnomi team is unavailable?

You can still enter an amount and view the current LKR quotation and fee.

However, you will not be able to submit the sell order while the Bitnomi team is unavailable. The app will show an alert and a Contact Support option.

For further assistance, email [email protected].