How does Bitnomi verify my identity?

Bitnomi verifies your identity using a valid government-provided identity document and a short video call with the compliance team.

Which identity documents can I use?

Make sure your ID is valid, clearly visible in the photo, and is yours.

How do I submit my document?

1. Select the identity document you want to use.

2. Capture a clear photo of the required side or page using your device's camera.

3. Check that all information is visible and readable.

4. Submit the document for verification.

Images uploaded from your gallery, files, or folders are not accepted.

What happens after I submit my document?

After you submit your KYC information, the Bitnomi compliance team will review your document and the information you provided.

You will then receive a short video call from a compliance officer to confirm your identity and validate the submitted document.

The final decision on whether your wallet can be activated will be made after this review.

What if more information is needed?

The compliance team may contact you if:

• Your document image is unclear

• Part of the document is missing

• The information provided is incomplete

• Additional documents or clarification are required

You may be contacted through your registered email address or WhatsApp number. Make sure your contact details are correct and accessible.